After identifying various issues from damage to a flat the freeholder wrote:
Your advice has been invaluable in crystalizing these matters which need not be complex when dealt with honestly but quickly become an unholy mess and financially dangerous nightmare where there is a deceit at the heart of things from the start.
Should we require the services and expertise of surveyor in the future Adams – Chartered Surveyors will be the first choice.
And our recommendation to others seeking the services of the same.
And the same client in another email wrote:
Once again I must complement you on the clarity and elegant economy of the information and advice you have provided throughout. It has been a breath of fresh air in a difficult and tortuous series of events which still occupies far too much of my time.
From an Architect client NW5 May 2014